Frequently Asked Questions

Different foot types may respond and feel better with a specific amount or type of support. For example, some people just like how an ultra-firm support feels and performs, while others prefer a softer, more accommodating style of support.

You sure can. In nearly all cases, it won’t even be noticeable that you’re wearing supports. That’s one of the benefits of Good Feet’s Maintainer and Relaxer lines of arch supports. Be sure to ask your Arch Support Specialist to show you how to incorporate them into all the summer fashions you love to wear.

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.

Sure. But, just like our adult customers, it’s important that children are properly sized and fitted to arch supports that are appropriate for their age, activity level, and the types of shoes they wear. Your local Good Feet Store, has a number of styles appropriate for kids 6 years of age and older. Simply stop into your local Good Feet Store for your child’s free, personal fitting, and our trained Specialists will help you find the right supports.

Yes, we also carry shoes, cushions, and other foot-care accessories.

No, you don’t. An Arch Support Specialist, who is trained in fitting Good Feet Arch Supports will do all of the fitting for you.

It’s easy. Click the Store Locator tool located at the top right of this page.  

It’s simple. Just stop by any Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.

The health and safety of you and our employees is our top priority. We monitor CDC guidelines and take into account local and state recommendations. We also respect our customers and take care to follow your wishes. As such, policies may vary. Please contact your local store if you have concerns.

Not at this time. We base this policy on state and local government requirements. Currently no states require masks in public places, but we will ask customers to follow face mask and safety guidelines if that changes. Please contact your local store for more info.

Not currently. There are no longer any states requiring people to wear masks in public places. However, employees are required to follow all face mask and safety related mandates set by the store’s state and local governments, and policies may change if mandated. Contact your local store for more info.

The Good Feet Store is not a medical provider. Good Feet Stores do not diagnose, prescribe, fill prescriptions, or accept or process insurance claims. However, Good Feet Arch Supports are eligible for reimbursement with an FSA or HSA.  Customers who believe arch supports may be covered under specific plans or policies should contact their plan administrator for information regarding current coverage. 

Please refer to your locally owned and operated Good Feet Store for more details on the store’s return policy.

Yes, you can use your HSA or FSA to purchase Good Feet Arch Support Inserts. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement (HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account (DCFSA). 

Good Feet Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even eliminate—pain.

Important Reminder: FSAs, HRAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase. 

Watch this video to learn how to easily insert Good Feet Arch Supports into your shoes. 

You can find and download the Wearing and Care Instructions here. You can also watch complete wearing instructions for your Good Feet Arch Supports by using this video. If you have any questions, please reach out to your local store. 

Cleaning your Good Feet Arch Supports is easy. Simply follow the instructions in this video.

During your break-in period, you may feel some minor muscle aches or discomforts; however, if you experience prolonged discomfort, stop wearing the supports and contact your Good Feet Arch Support Specialist, an adjustment may be needed. If you experience pain that causes concern, stop wearing the arch supports and contact your doctor.

Please refer to our Wearing and Care Instructions for more information. Download them here.